Payment Policy
Ravlors ("Ravlors," "we," "us," or "our") provides secure and convenient payment options for customers purchasing products through Ravlors.com. This Payment Policy explains how payments are processed and the terms that apply to transactions made through our website.
1. Accepted Payment Methods
We accept the payment methods displayed and available at checkout.
Available payment methods may include major credit cards, debit cards, and other payment options supported by our payment processing providers.
The payment methods available to a customer may vary depending on location, order details, and payment provider availability.
2. Payment Authorization
When you place an order, your payment method may be authorized or charged at the time of purchase.
An order will generally be processed only after the payment has been successfully authorized or received.
If a payment cannot be authorized or completed, we may be unable to process the order.
3. Payment Processing
Payments made through Ravlors.com may be processed by third-party payment service providers.
These payment providers use their own systems and security measures to process transactions.
Ravlors does not intentionally store complete credit card or debit card numbers on its own systems when payment information is processed by a third-party payment provider.
4. Billing Information
Customers are responsible for providing accurate and complete billing information when placing an order.
This may include:
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Full name
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Billing address
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Email address
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Telephone number
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Payment information
Providing inaccurate or incomplete billing information may result in payment failure, order delays, or cancellation.
5. Payment Verification
For security and fraud-prevention purposes, Ravlors or its payment providers may verify certain transaction details before an order is approved.
Additional information may be requested when reasonably necessary to verify a transaction or protect against unauthorized activity.
We reserve the right to delay, decline, or cancel transactions that cannot be adequately verified or that appear suspicious or unauthorized.
6. Currency
Unless otherwise stated during checkout, prices displayed on Ravlors.com are shown in U.S. Dollars (USD).
Customers using a payment method or bank account denominated in another currency may be charged according to the exchange rate and fees applied by their financial institution or payment provider.
Ravlors is not responsible for foreign exchange rates or additional fees imposed by banks or payment providers.
7. Pricing and Payment Errors
We make reasonable efforts to ensure that product prices and payment information displayed on our website are accurate.
However, technical, typographical, or other errors may occasionally occur.
If an item is listed at an incorrect price, we reserve the right to cancel the order and issue a refund for any payment already received for that order.
8. Taxes
Applicable sales taxes, duties, or other government charges may be calculated and collected at checkout when required by applicable law.
The amount of applicable taxes may depend on the customer's shipping address and other transaction details.
9. Order Cancellation
Ravlors may cancel an order when:
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Payment cannot be successfully processed;
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Payment information cannot be verified;
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The transaction appears fraudulent or unauthorized;
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A product is unavailable;
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A pricing or technical error has occurred;
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Shipment is prohibited or restricted; or
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Cancellation is otherwise required or permitted by applicable law.
If an order is canceled after payment has been received, the applicable amount will generally be refunded to the original payment method.
10. Refunds
Approved refunds are generally issued to the original payment method used for the purchase.
The time required for a refund to appear in the customer's account depends on the customer's bank, card issuer, or payment provider.
Ravlors does not control the processing time of third-party financial institutions.
Refund eligibility is subject to our applicable Refund Policy and Return Policy.
11. Duplicate or Unauthorized Charges
If you believe you have been charged more than once for the same transaction or notice a transaction that you did not authorize, please contact us as soon as possible.
We may request your order number, transaction details, or other information necessary to investigate the issue.
12. Fraud Prevention
Ravlors may use payment verification and fraud-prevention tools to protect customers and our business.
We reserve the right to refuse or cancel transactions that we reasonably believe involve fraud, unauthorized activity, abuse of payment methods, or other suspicious activity.
13. Third-Party Payment Providers
Third-party payment providers may have their own terms, conditions, privacy policies, and security practices.
Customers should review the applicable policies of the payment provider used to complete their transaction.
Ravlors is not responsible for policies or practices independently established by third-party payment providers.