Return Policy

At Ravlors, we want our customers to be satisfied with their purchases. This Return Policy explains the requirements and procedures for returning products purchased through Ravlors.com.

1. Return Eligibility

Products may be eligible for return when they meet the requirements of this policy.

To qualify for a return, products should generally:

• Be in their original condition;

• Be unused, where applicable;

• Include original packaging, accessories, and components where applicable;

• Not have been altered or modified;

• Not show signs of misuse or improper handling; and

• Be accompanied by the original order information.

Certain products or orders may be subject to additional return restrictions.

2. Return Request

Customers should contact Ravlors before sending any product back.

A return request should include:

• Order number;

• Name associated with the order;

• Email address used for the purchase;

• Product being returned;

• Reason for the return; and

• Photographs or other information when requested.

Providing complete information may help us review the request more efficiently.

3. Return Authorization

Return requests may be reviewed before authorization is provided.

If a return is approved, we will provide instructions regarding the return process and applicable return address.

Customers should not send products to an address that has not been provided or authorized by Ravlors.

4. Condition of Returned Products

Returned products may be inspected after receipt.

The product should be returned in the condition required under this policy.

A return may be refused or a refund may be reduced, to the extent permitted by applicable law, if the product has been:

• Used improperly;

• Damaged after delivery;

• Modified or altered;

• Missing original components or accessories;

• Returned without required packaging; or

• Otherwise not in an acceptable return condition.

5. Damaged or Defective Products

If your product arrives damaged or defective, please contact us as soon as reasonably possible after delivery.

We may request photographs or videos of the product, packaging, and shipping materials to evaluate the issue.

Depending on the circumstances, we may provide a replacement, refund, or other appropriate resolution.

6. Incorrect Product

If you receive a product that is different from the product you ordered, please contact us before returning it.

After reviewing the order, we may provide a replacement or refund as appropriate.

7. Product Replacement

Where applicable, Ravlors may offer product replacement for eligible orders.

Replacement requests are subject to product availability and review.

If the original product is unavailable, we may provide an alternative resolution, including a refund where appropriate.

8. Return Shipping Costs

Unless the return is caused by an error on our part, a defective product, damaged product, incorrect product, or another circumstance covered by our policy, the customer may be responsible for return shipping costs.

If Ravlors provides a return shipping label, the applicable shipping arrangements will be communicated when the return is authorized.

9. Refunds After Return

If a refund is approved, it will generally be issued to the original payment method used for the purchase.

Refunds are normally processed after the returned product has been received and inspected when an inspection is required.

The time required for the refund to appear in your account depends on your bank, card issuer, or payment provider.

10. Exchanges

Where applicable, Ravlors may offer an exchange or replacement instead of a refund.

Exchanges are subject to product availability and the applicable terms of this policy.

11. Non-Returnable Circumstances

A product may not be eligible for return when:

• It has been damaged through misuse or improper handling;

• It has been altered or modified after delivery;

• It has been used in a manner inconsistent with its intended purpose;

• It shows damage caused by the customer;

• Required components or accessories are missing;

• The customer provided an incorrect shipping address;

• The customer refuses delivery without an applicable reason; or

• The return is prohibited or restricted by applicable law.

12. Shipping Restrictions and Legal Compliance

Certain products may be subject to federal, state, local, carrier, or international restrictions.

Customers are responsible for ensuring that products purchased from Ravlors are legal to purchase, possess, and receive at their location.

Ravlors reserves the right to refuse a return, replacement, or shipment where doing so would violate applicable law or carrier requirements.

13. Fraudulent or Abusive Returns

Ravlors reserves the right to refuse returns, refunds, or replacements where we reasonably believe that a return request involves fraud, abuse, unauthorized activity, or repeated misuse of our return policy.

14. Policy Changes

Ravlors reserves the right to modify or update this Return Policy from time to time.

Any changes will become effective when the revised policy is posted on Ravlors.com.

Continued use of the website after changes are posted constitutes acceptance of the updated policy.